Meeting the family and ascertaining their wishes
We can help
PLANNING THE FUNERAL.
A funeral is an important step of the grief process and there is often a lot to consider. We can take care of the funeral planning process, so you don’t need to stress about all the requirements and you can focus on family and ensuring the funeral is just how you want it.
What we offer
We are available on call whenever a death occurs. Our role is to relieve you from as much of the pressure of organising the funeral as possible. We’ll serve as your adviser, organiser, administrator and supporter to ensure your funeral choices are arranged sensitively and carefully.
OUR SERVICES INCLUDE:
It is worth noting that a funeral will typically require 16 to 20 hours of a funeral director’s time. Our fee also covers overheads such as premises, vehicles, staff salaries and a 24-hour service.
Repatriation
The process of repatriation involves the transportation of our loved one to the country or location of their home.
REPATRIATION OVERSEAS.
To bring home a deceased person to New Zealand from overseas or from New Zealand to another country, contact us for assistance.
In addition to the normal processes involved in a funeral, there are other requirements that must be met for repatriation, including complying with the regulations of the sending and receiving countries and the airline that will carry the deceased. Regulations and procedures vary between countries, so compliance can take more time than is desirable. Patience is urged in such circumstances.
When repatriating ashes, you can take them onboard an aircraft as a carry-on item, as long as you have the correct documentation. If you wish to use mail or courier, sending them from one funeral director to another is recommended as NZ Post will not accept ashes from the general public.
REPATRIATION WITHIN NZ.
When the funeral for a deceased person is to be held in a centre other than where they died, the funeral director who is attending to the deceased will make all arrangements for transferring the body.
