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Planning a Funeral

Organising a funeral can feel like a lot of pressure, so our role is to relieve you from as much of that as possible. Our friendly staff will serve as your advisers, organisers, administrators and supporters, making sure your funeral options are arranged carefully & sensitively.

There are four options available in New Zealand. These are: burial, cremation, burial at sea, or donating a body to medical science. At Rosetown Funeral Home, we can work alongside you to determine which of these options is best for you and the person you are honouring.

An important aspect of the funeral service is offering refreshments afterwards. It provides an opportunity for a family and friends to connect and share with one another. This is often a time for telling stories and recalling in greater detail the life of the person who has died. 

Making it Special

The therapeutic value of a funeral service is widely recognised. Considered the first and most important step towards working through grief and re-adjusting to life, it is primarily an opportunity to celebrate a person’s life.  From a practical point of view, the funeral also assures the legal, reverent and dignified burial or cremation of the deceased.

For most people, organising a funeral service is a rather unusual situation, so we are here to make the process easier. There are many choices available to you, and the costs and fees for the different parts of a funeral will also require your consideration. This is why a knowledgeable and supportive funeral director is often greatly appreciated.

Rosetown Funeral Home Services

Our staff are available on call whenever a death occurs. Our primary role is to guide you through the funeral process, and relieve you from as much of the pressure as we can. We’ll serve as your organiser, adviser, supporter and administrator, ensuring your funeral choices are arranged sensitively and carefully.

Our service includes:

  • Meeting with the family and ascertaining their wishes
  • Transporting the deceased
  • Liaising with the doctor, hospital and/or coroner as necessary
  • Registering the death with the authorities
  • Organising newspaper notices
  • Preparing, embalming, dressing and casketing the deceased
  • Ensuring cultural and/or ethnic customs are appropriately observed
  • Arranging and attending the funeral service
  • Providing service sheets
  • Organising other service requirements such as video or audio recording
  • Liaising with the florist, minister and/or celebrant
  • Organising the burial or cremation with councils

Note that a funeral will typically require approximately 16 to 20 hours of a funeral director’s time. Our fee also covers overheads such as premises, vehicles, staff salaries and our 24-hour service.


Repatriation within New Zealand

On occasion, the funeral for a deceased person is held in a centre other than where they died. In these cases, the funeral director attending to the deceased will make all necessary arrangements for transferring the body.

Repatriation overseas

If you are needing to repatriate a deceased person from one country to another, contact us. We are able to assist whether the person needs to be brought home to New Zealand, or transferred from New Zealand to another country. In addition to the normal processes involved in a funeral, there are other requirements which must comply with the regulations of the sending and receiving countries. This also includes the airline that will carry the deceased. It is worth noting that regulations and procedures do vary between countries, so compliance can take longer than may be desirable. In such circumstances, patience is encouraged and appreciated.

When repatriating ashes, there is the option of taking them onboard an aircraft yourself. As long as you have correct documentation, the ashes can be transported as a carry-on item. If you wish to use the post or a courier, it is recommended to send them from one funeral director to another. This is because NZ Post do not accept ashes from the general public. Contact us at Rosetown Funeral Home for more information and assistance with this matter.


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